Payroll is a crucial process for every organization – big or small, established business or a startup, and outsourcing payroll services is a wise decision as it will be more cost-effective for you in comparison to managing an internal payroll management team. It will also free up your time and resources to focus on strategic business activities.

Payroll Outsourcing

  But before you start exploring the companies who handle payroll outsourcing in India, consider the following important parameters to differentiate among the lot and choose the best fit for your company:

1.Technology Used for Payroll Management

The technology used by the payroll service provider is an important differentiating factor to consider. Most of the payroll outsourcing companies in India use third-party software which has negligible scope for customization and integration with other software tools. However, there a few service providers who offer advanced cloud-based payroll management services which allow easy customizations and access to crucial information as per client’s requests.

2. Nature of Customer Support Provided

Some payroll service vendors provide ticket-based customer support while others offer phone-based support. You should inquire about the level and mode of customer service you will be getting along with clearly –defined turn-around time to respond to your queries and to rectify payroll errors if any. Also, check whether the payroll outsourcing company will assign a dedicated payroll account manager to ensure smooth implementation and running of the payroll process at your company.

3. Expertise in Handing Statutory Compliances

Payroll process in India needs to be compliant with various statutory laws which involve complex rules and complicated calculations that are modified on a regular basis. You must look for payroll outsourcing companies who have expertise and experience in handling the entire gamut of statutory compliances; PF, Professional Tax, ESIS, Tax Returns filing are just a few of them.

4. Security of Sensitive Data

Payroll outsourcing involves sharing your employees’ sensitive details and therefore you should be confident about the data security measures being adopted by your payroll service provider. You must ensure that there will be data access restrictions, regular data back-ups, software updates, anti-virus checks, etc. to avoid any security breach. Also, your payroll outsourcing vendor should educate your employees regarding the best practices like using strong passwords and accessing payroll application in a secure network only.

5. Additional Cost or Hidden Charges for Additional Support

Many payroll outsourcing companies in India charge a different fee based on the monthly/quarterly/ yearly activities performed for their clients. However, their charges may also differ according to the services solutions they offer to the client company such as employee attendance, leave tracking, performance incentives received, full & final settlements, pay deductions, system up-gradations in future as your business scales, to name a few. It is important to clarify any additional or hidden charges for additional support provided as per your business needs. Keeping all these criteria in mind will help you select the most efficient and cost-effective solution provider to take care of your payroll outsourcing process, thus allowing you to focus on your core business activities.

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CA. Vipul Gandhi

Associate Director

Khandhar Mehta & Shah - Chartered Accountants

‘Paysquare’ a perfect match for us as a consultant to deliver the best to our client. It extends User friendly portal for Employees and seamless processing of Payroll including statutory compliance on time! We

Parameshwer Matla

Human Resources

Columbus India

‘Paysquare’ a perfect match for us as a consultant to deliver the best to our client. It extends User friendly portal for Employees and seamless processing of Payroll including statutory compliance on The most valuable service that we get from you is "peace of mind." I know that once I submit our payroll information, everything will happen on time, payroll, pay slips, statutory reports, full and final settlement, returns and I know that we are and will be always in compliance with statutory laws regarding payroll.

Ramakrishna Dabbara

Sr. Manager – Finance

Sumtotal Systems

We would like to take this opportunity to thank you for your continual support till date! Your support especially during this pandemic has been awesome! Be it the TAT (turnaround time) you people are processing our requests, being accommodative in accepting the II, III payroll revisions, working late/ weekends, delivering the reports in time and minimal to zero errors are some of the examples of your commitment towards work & deliverables.

Abhijeet Shete

SENIOR MANAGER- HUMAN RESOURCE

Altra Industrial Motion India

We would like to take this opportunity to thank you for your continual support till date! Your support especially during this pandemic has been awesome! Be it the TAT (turnaround time) you people are processing our requests, being accommodative in accepting the II, III payroll revisions, working late/ weekends, delivering the reports in time and minimal to zero errors are some of the examples of your commitment towards work & deliverables.

Sukesh Baban Dhage

Manager Accounts

Hi Tech BioSciences India Private Limited

On behalf of Hitech Bio Sciences India Pvt. Ltd., Hi Tech Bio Laboratories, Hi Tech Analytical Works & Hi Tech Biosynth Pvt. Ltd., we appreciate your dedication to provide Payroll services to our companies from the approximately last 4 years. We acknowledge the fact that due to COVID-19, situation has become really tough across the globe. We all are forced to stay at our homes and take extra care of ourselves along with family members. It is a privilege to acknowledge you and your consultancy’s efforts and recognize the valuable service that you have provided to us. 

It is always gratifying to work with such great people with extraordinary abilities to provide good and quality service. The kind of response from your side get is fabulous and most memorable with professional culture. Specifically we would like to mention that, your approach towards the client is fantastic, for e.g. response to email is very prompt, continuous touch with client, on time response to queries or questioners’, on time and accurate report sharing. Flexibility to client requirement, Client / customer centric approach etc. Timely payment of salary gives a lot of confidence to all employees and it is due to our partners like Paysquare that Hi tech has never defaulted on its commitment of timely payment of salaries.

Ratnakar Dhakad

Senior Operation Manager

Tecknack Technologies Private Limited

We are very impressed with Paysquare team due to their ability to process payroll very efficiently. We found the implementation team very knowledgeable, supportive and very systematic.

Paysquare is a very matured payroll processing solution and they have well paid down processes to manage first time as well as every month's processing.

Monica Shah

HR Business Partner India

Victaulic Piping Products India Private Limited

Honestly , It has been an amazing experience working with Payroll team as on date . Deepika and Uma has been a strong support to us. They have always been very helpful and co-operative. I congratulate them to run payroll with zero error every month. And I expect the same level of support in future. I am happy to be associated with Payroll team.

Seagate India

Manager

I have been a client of Paysquare for 7 years and their services are fantastic. Migration from the old consultant to Paysquare was seamless. Soon after the migration, Paysquare team was up the learning curve. They never missed the deadlines provided by us. The team is always reachable, and they keep us informed about changes in taxes or government policies which impact payroll. I have complete confidence and trust in their payroll solutions, and we will always recommend them. Any company looking to ease their payroll burden with friendly service and a flexible, secure system should partner with Paysquare.